Frequently Asked Questions
A closer look at the fitting behavior, maintenance routines, and polymer composition of the Wellasmile veneer. Most practical questions regarding daily wear are clarified here.
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Our team reviews and answers written queries within one business day.
what is wellasmile made of exactly
JestHaven is produced from high-grade medical copolyester and a thermal-adaptable resin matrix. It contains no latex, rubber, or BPA compounds, ensuring it remains comfortable against your gums throughout the day.
can i eat and drink with it
You can comfortably drink water, tea, and wine, as well as consume light meals while wearing the appliance. We advise avoiding tough meats or sticky confectionery to preserve the resin contours.
how long does the veneer overlay last
With daily cleaning and appropriate storage in its ventilated case, the appliance retains its shape and colour for months. Routine rinsing with cool water and a soft brush preserves the smooth finish.
how to order and pay at delivery
Select your set online and choose either cash on delivery or direct bank transfer during checkout. If choosing cash on delivery, you pay the parcel courier directly when the package is handed over at your door.
delivery to a flat without a lift
Couriers deliver directly to your individual front door regardless of floor level or lift access. For same-day dispatch from London, orders must be confirmed before the 11:00 cut-off on business days.
what happens if it does not fit
The thermal material can be re-softened in hot water and remoulded up to three times to adjust the bite. Under our 30-day policy, unused items in their original sealed hygiene packaging may be returned for a refund.