Terms & Conditions
The following provisions govern all transactions conducted via jesthaven.shop, an enterprise managed by JestHaven Appliances Ltd. (referable to as "JestHaven", "we", or "us"). Engagement with the platform or the placement of an order denotes your assent. These stipulations should be consulted alongside our Shipping & Delivery, Returns & Refunds, Privacy, and Cookie statements, which collectively structure our relationship. We reserve the right to revise these provisions; terms in effect at the moment your order is recorded govern that transaction.
General information01
JestHaven operates as a business name of JestHaven Appliances Ltd., 5 Bond Street, London, W5 5AP, United Kingdom. Statutory particulars, contact channels and legal registrations are detailed in the Legal Notice and reiterated within your purchase acknowledgement. Items sent for return must be directed exclusively to the dedicated facility indicated in our written instructions; parcels addressed elsewhere will not be accepted.
Website use02
Customers must have attained at least 18 years of age to initiate a purchase. The portal and our dental overlays are supplied solely for private, non-commercial use, barring prior written dispensation. We retain the prerogative to restrict, decline or cancel orders compromised by unverified data, depleted supplies or suspected irregularity, issuing an immediate refund for any sum received.
Tariffs, fiscal charges and customs levies03
Quotations are stated in USD. Packing and transit charges appear plainly within the checkout sequence prior to final confirmation. In the rare circumstance of a clear clerical error in pricing, we may decline dispatch and invite you to confirm the acquisition at the rectified figure or rescind it without charge.
3.1 VAT and customs duties
Shipments destined for delivery within United Kingdom incorporate statutory value-added tax where applicable. For deliveries outside United Kingdom, local customs authorities assess duties, fiscal charges and handling fees directly upon the recipient. Should an item be declined at the border, it will be treated as an unauthorized return, with outward freight charges deducted from any ensuing refund.
Settlement, transaction initiation and contractual agreement04
Permissible settlement methods comprise Cash on delivery, Bank transfer. No payment card credentials or private financial records are processed or maintained on this server.
4.1 Order placement and acceptance
An offer to purchase is recorded once the final checkout submission is completed. You will receive an electronic acknowledgement bearing your purchase reference; a binding agreement comes into being only once your items are dispatched and confirmed by email. We reserve the authority to decline the order and return any sums paid prior to that dispatch event.
4.2 Failed or incomplete payments
Consignments cannot be dispatched when settlement cannot be validated or concluded. Where payment on delivery is selected, consignments left uncollected or refused at destination return to our facilities and the associated order is dissolved.
Confidentiality and the handling of personal records05
We collect and retain solely the data requisite to fulfill orders, respond to queries and safeguard site operations, as outlined in our Privacy Policy. Our application of analytical tags and storage mechanisms is delineated in the Cookie Policy. Both documents constitute integral parts of these conditions.
Proper application, safety notes and personal utility06
Overlays must be prepared and applied in accordance with the accompanying packaging instructions and official reference leaflets. The product must be stored out of reach of minors unless explicitly designated for their care. Photographic illustrations depict actual stock; nonetheless, monitor calibrations vary, and modest deviations in visual tone do not constitute a product flaw.
6.1 Storage, expiry and disposal
Store your overlay under the ambient conditions specified on the packaging. When a marked durability or expiration milestone is present, the item must not be used beyond that date. Please discard used materials and packaging in alignment with local municipal recycling provisions.
No medical advice07
Content published across this portal does not constitute clinical, dental or therapeutic counsel. Our specifications explain physical composition and mechanical fitting rather than therapeutic support. Consult a qualified dental practitioner before use if you are pregnant, nursing, undergoing orthodontic adjustment, or managing oral pathology.
Discount codes and promotions08
Promotional rates apply solely to purchases finalized while the stated incentive is active and may not be compounded with other allowances unless specifically permitted. Voucher codes must be entered within the checkout flow prior to remittance and cannot be applied retroactively. Promotional gifts must be surrendered alongside the qualifying items in any subsequent return.
Shipping and delivery09
Particulars regarding fulfillment routes, schedules and applicable tariffs are set forth on the Shipping & Delivery page. Transit durations represent working-day estimations calculated from warehouse departure rather than fixed appointments. Purchases comprising multiple units may arrive in separate consignments.
Dispatch verification and transfer of physical risk10
Physical custody remains our responsibility until the delivery operative entrusts the package to you or your designated recipient; risk passes to you upon that transfer. Obvious external damage sustained during carriage must be communicated to [email protected] within 48 hours alongside photographic evidence. Verify your dispatch coordinates with care: parcels returned owing to incorrect details or failure to collect will yield a refund net of actual freight expenses incurred.
Returns protocol, compensation and adjustment policies11
You may return your overlay within 14 days of receipt under the stipulations detailed in our Returns & Refunds overview. A formal return authorization must be obtained prior to dispatch, and packages must travel strictly to the address provided. Restitution covers the purchase price of the merchandise; original carriage costs are returned only when the return stems from our direct error or a documented defect. Local statutory withdrawal prerogatives remain unaffected.
Warranty and product conformity12
Supplied overlays must correspond to published specifications and show no functional imperfections upon receipt. JestHaven Appliances Ltd. provides statutory conformity coverage in line with the Consumer Rights Act 2015. Wellasmile items are warranted against material manufacturing defects for thirty days from delivery, provided the product remains unheated, unshaped, and within its intact tamper-evident packaging. Should an item exhibit an inherent manufacturing flaw during the statutory period established by local law, we will arrange repair, replacement or reimbursement following technical review. Normal material fatigue, improper handling and post-delivery trauma lie outside this warranty.
Platform standards and permitted interaction13
Visitors are prohibited from employing this portal to initiate fictitious orders, compromise infrastructure security, harvest fellow users' credentials, or submit defamatory, illicit or misleading text. We reserve the authority to terminate access following any breach of these standards.
Intellectual property14
All prose, imagery, visual branding and programmatic architecture hosted on this site constitute the property of JestHaven Appliances Ltd. or its licensors. Private inspection and personal printing are permitted; commercial reproduction, redistribution or systematic copying demands our explicit written authorization.
Third-party websites and links15
This service may incorporate hyperlinks pointing toward independent web pages. We retain no governance over their publication, operational reliability or administrative policies, and such links imply no endorsement of external assertions.
Customer observations, testimonials and written feedback16
Observations published here represent the candid remarks of confirmed purchasers; they chronicle individual dental circumstances and do not guarantee an identical visual outcome for other mouths. By transmitting remarks, photographs or impressions, you grant us permission to publish the submission without fee, attributed merely by your given name. We withdraw commentary upon legitimate request and decline to host illegal matter or unredacted personal details.
Disclaimer of warranties17
The website is furnished on an as-is basis. While we strive to maintain current and precise technical notes, uninterrupted availability or absolute programmatic perfection cannot be assured. This reservation in no way limits the statutory guarantees accompanying the physical merchandise.
Limitation of liability18
To the maximum extent permitted by the laws of England and Wales, our total aggregate liability arising out of any order shall not exceed the total purchase price paid for that order or $100, whichever is less. Our accountability is unrestricted in events of deliberate misconduct, gross negligence, injury to life, limb or physical health, or under circumstances where statutory law forbids limitation. For ordinary contractual breaches, our financial exposure remains confined to typical, reasonably foreseeable losses associated with the transaction.
Indemnification19
You agree to hold us harmless against third-party claims arising from your material breach of these terms or from content you transmit to the platform, within the fullest extent permitted by law.
Formal arbitration and jurisdictional competence20
These terms and conditions are governed by and construed in accordance with the laws of England and Wales, and the parties submit to the exclusive jurisdiction of the courts of the United Kingdom. Where an amicable resolution cannot be negotiated directly, formal proceedings may be brought before the competent tribunal at the seller's registered seat; private consumers retain their statutory entitlement to initiate or answer proceedings within their domestic jurisdiction. Mandatory statutory protections applicable in your country of residence remain fully operative.
Electronic communications21
Transaction confirmations, dispatch advice, billing records and regulatory notices will be dispatched to the email coordinate submitted at checkout. Maintain this channel diligently and monitor secondary folders; transmission to the submitted address constitutes effective legal delivery.
Assignment22
We reserve the freedom to assign our contractual rights and responsibilities to an enterprise successor, provided your legal protections experience no diminution. You may not assign your obligations without prior written sanction.
No waiver23
A temporary forbearance or delay in asserting any provision of these terms does not constitute a lasting waiver of our right to enforce that condition subsequently.
Severability24
Should any provision within these conditions be deemed unenforceable, the remaining stipulations retain full effect, with the defective clause replaced by a valid provision mirroring its original purpose as closely as possible.
Termination25
We reserve the right to suspend client access or decline future purchases from individuals who contravene these terms. Consignments already dispatched, naturally, remain unaffected.
Entire agreement26
These conditions, alongside the supplementary policies referenced herein and your formal purchase summary, represent the definitive agreement between both parties. If presented in several languages, the version corresponding to the specific domain of your transaction prevails.
Contact information27
Inquiries regarding these conditions may be addressed to [email protected], +44 20 4832 5984, or submitted through our online Contact section. Formal correspondence may be sent to 5 Bond Street, London, W5 5AP, United Kingdom.
- Merchant
- JestHaven Appliances Ltd.
- Registered address
- 5 Bond Street, London, W5 5AP, United Kingdom
- [email protected]
- Phone
- +44 20 4832 5984