Our 14-day guarantee
Evaluate your overlay from JestHaven. If the outcome falls short of expectations, return it within 14 days for a complete refund of the purchase price.
The promise
Send back any unit within 14 days of delivery, regardless of reason. Reversals reach your original account within 3 business days of receipt.
1
14-day returns
Applicable across all considerations, including a simple change of mind.
2
Insured delivery
Parcels damaged or mislaid en route are replaced promptly or reimbursed entirely at our expense.
3
Secure payment
Pay cash upon collection or via bank wire: no card numbers requested, no online merchant capture.
4
Real support
Our support staff replies directly to [email protected] within one business day.
How to claim
- Direct an email to [email protected] containing your invoice reference.
- We will provide an authorization code alongside the designated depot address within one business day.
- Post the package back; reimbursement follows upon arrival and inspection.
Comprehensive conditions are documented on the Returns policy and Delivery terms reference pages.